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Sales & Marketing Coordinator

Location: Letchworth Garden City Hybrid: No

Hours: Part-time (approximately 20 hours per week but can be flexible)

Hourly rate: £12 - £15

We are currently seeking a Sales & Marketing Coordinator to join our team on a part-time basis. This role will be responsible for driving lead generation, managing client enquiries, overseeing social media channels, and supporting both new business development and account management efforts. This position offers flexible hours, making it an ideal opportunity for individuals seeking to balance work with childcare responsibilities.

What you will be doing:

Lead Generation:

  • Develop and execute strategies to generate leads 

  • Conduct market research to identify potential clients and opportunities for business expansion.

  • Collaborate with external telesales team to ensure a steady flow of qualified leads into the pipeline.

Dealing with Enquiries:

  • Serve as the primary point of contact for incoming enquiries from prospective clients.

  • Respond promptly to enquiries via email, phone calls, and other communication channels.

  • Provide accurate information about products or services, and address any questions or concerns raised by clients.

  • Follow up on enquiries to nurture leads and facilitate conversions.

Social Media Management:

  • Manage and maintain social media accounts to enhance brand visibility and engagement.

  • Create and schedule content across various social media platforms

  • Monitor social media activity, respond to comments and messages, and analyse performance metrics to optimise strategies.

New Business Development:

  • Identify and pursue opportunities to generate new business through targeted outreach and networking efforts.

  • Develop and maintain relationships with key decision-makers and industry contacts.

  • Participate in sales presentations, proposals, and negotiations to secure new contracts.

  • Conduct client visits as needed, primarily within Hertfordshire, to foster strong relationships and strengthen partnerships

Account Management:

  • Provide dedicated support to existing customers, ensuring their needs are met and expectations are exceeded.

  • Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for upselling or cross-selling.

What we’re looking for:

  • Previous experience in sales, marketing, or customer-facing roles preferred.

  • Excellent communication and interpersonal skills.

  • Proficiency in social media platforms and digital marketing tools (ideal but not essential as training can be provided)

  • Ability to work independently and manage time effectively.

  • Willingness to travel within Hertfordshire for client visits.

  • Flexible schedule, with availability for part-time hours.


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