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PRIVACY POLICY

Last updated: September 30, 2025

INTRODUCTION

iSupply Recruitment Ltd ('we', 'us', or 'our') is committed to protecting your privacy and complying with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

This privacy policy explains how we collect, use, store, and share your personal information when you:

  • Use our recruitment services as a job candidate

  • Visit our website at www.isupplyrecruitment.com

  • Engage with us as a client company or business contact

  • Interact with us through marketing, events, or other communications

 

Contact Details: iSupply Recruitment Ltd
Unit 1B, Focus 4, Fourth Avenue
Letchworth Garden City, Hertfordshire SG6 2TU
United Kingdom

Email: hello@isupplyrecruitment.com
Phone: 01462 337 550
Data Protection Officer: Kristen Fisher (kristen@isupplyrecruitment.com)

​

TABLE OF CONTENTS
 

  1. Information We Collect

  2. How We Use Your Information

  3. Legal Basis for Processing

  4. Who We Share Your Information With

  5. International Transfers

  6. How Long We Keep Your Information

  7. Your Rights

  8. Security Measures

  9. Cookies and Tracking Technologies

  10. Changes to This Policy

  11. How to Contact Us
     

1. INFORMATION WE COLLECT
 
For Job Candidates

Basic Personal Information:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Date of birth

  • National Insurance number

  • Current employment status and job title

  • Salary expectations and employment history

Professional Information:

  • CV/resume and cover letters

  • Educational qualifications and certificates

  • Professional licenses and certifications

  • Work history and references

  • Skills assessments and test results

  • Interview notes and evaluations

  • LinkedIn profile and professional social media

Sensitive Personal Information (Special Category Data):

With your explicit consent or where legally required, we may process:

  • Right to work documentation (passport, visa, work permits)

  • DBS/criminal record checks (where required for specific roles)

  • Health information (for reasonable adjustments or occupational health requirements)

  • Diversity monitoring data (ethnicity, gender, disability status - on a voluntary basis)

  • Trade union membership (if relevant to the role)

Information From Third Parties:

  • References from previous employers

  • Background check results from screening providers

  • Information from job boards and professional networking sites

  • Publicly available information from social media and professional profiles
     

For Client Companies and Business Contacts

  • Company name and contact details

  • Names and contact information of key personnel

  • Job specifications and hiring requirements

  • Contract and billing information

  • Communications and correspondence records
     

Website Visitors

  • IP address and device information

  • Browser type and version

  • Pages visited and time spent on site

  • Referring websites and search terms

  • Cookies and similar tracking technologies (see Section 9)
     

2. HOW WE USE YOUR INFORMATION
 
For Recruitment Services (Candidates)

We process your personal information to:

  • Match you with suitable job opportunities

  • Submit your application and CV to prospective employers

  • Arrange and coordinate interviews

  • Conduct skills assessments and reference checks

  • Verify your right to work and conduct background checks

  • Provide career advice and support

  • Maintain your details on our candidate database for future opportunities

  • Comply with legal and regulatory obligations
     

For Marketing and Communication

With your consent, we may:

  • Send you information about relevant job opportunities

  • Provide newsletters and industry updates

  • Invite you to recruitment events and networking opportunities

  • Send promotional materials about our services

You can opt out of marketing communications at any time.
 

For Business Operations

We process information to:

  • Administer our website and improve user experience

  • Manage client relationships and contracts

  • Comply with legal, tax, and accounting requirements

  • Prevent fraud and ensure platform security

  • Analyse service usage and improve our offerings
     

3. LEGAL BASIS FOR PROCESSING
 

We process your personal information based on:

Consent: For marketing communications, processing special category data, and storing your information for future opportunities beyond the immediate recruitment process.

Contractual Necessity: To provide recruitment services and fulfill our obligations to place candidates in suitable roles.
 

Legal Obligation: To comply with employment law requirements, right to work checks, tax obligations, and regulatory requirements.

Legitimate Interests: To operate our business effectively, improve our services, maintain candidate databases, and build relationships with clients and candidates. We ensure our legitimate interests do not override your rights and freedoms.
 

4. WHO WE SHARE YOUR INFORMATION WITH
 

Client Companies

We share candidate information with prospective employers to facilitate job placements. This typically includes your CV, application materials, interview feedback, and relevant professional information. We only share your information with clients where:

  • You have provided consent, or

  • It is necessary for recruitment purposes and in your legitimate interest
     

Third-Party Service Providers

We may share information with:

  • Background check and DBS screening providers

  • Reference checking services

  • Skills assessment platforms

  • IT service providers and hosting companies

  • Payment processors

  • Marketing and analytics platforms

All third-party providers are contractually required to protect your data and only use it for specified purposes.
 

Legal and Regulatory Bodies

We may disclose information when required by law, including to:

  • HMRC for tax purposes

  • Law enforcement agencies

  • Regulatory authorities

  • Legal advisors and courts
     

Business Transfers
 

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be required to honour this privacy policy.
 

5. INTERNATIONAL TRANSFERS

Your personal information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the UK ICO

  • Adequacy decisions recognising equivalent data protection

  • Your explicit consent where required
     

6. HOW LONG WE KEEP YOUR INFORMATION
 

Active Candidates

We retain your information while actively recruiting for you and for a reasonable period afterwards to comply with legal obligations and maintain our business records.

Candidate Database

With your consent, we retain your CV and contact details for up to 6 years to contact you about future opportunities. You can request removal at any time.

Unsuccessful Applications

If you are not placed in a role, we typically retain your information for 12 months unless you consent to longer retention for future opportunities.

Placed Candidates

For candidates successfully placed in roles, we retain records for 6 years from the end of the placement to comply with employment law, tax, and contractual obligations.

Client and Business Records

Client information and contracts are retained for 7 years to comply with accounting and tax requirements.

When the retention period expires, we securely delete or anonymise your information unless we are required to keep it longer by law.
 

7. YOUR RIGHTS
 

Under UK data protection law, you have the following rights:

Right of Access: Request a copy of the personal information we hold about you.

Right to Rectification: Correct inaccurate or incomplete information.

Right to Erasure: Request deletion of your information in certain circumstances (note: we may need to retain some information for legal compliance).

Right to Restrict Processing: Limit how we use your information in certain situations.

Right to Data Portability: Receive your information in a structured, commonly used format.

Right to Object: Object to processing based on legitimate interests, including direct marketing.

Right to Withdraw Consent: Withdraw consent at any time where we rely on consent as the legal basis.

Right Not to be Subject to Automated Decision-Making: We do not make purely automated decisions that significantly affect you.


To exercise any of these rights, contact our Data Protection Officer at kristen@isupplyrecruitment.com or use the contact details in Section 11.

Making a Complaint

If you believe we have not handled your data properly, you have the right to complain to the Information Commissioner's Office (ICO):

8. SECURITY MEASURES

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Secure, encrypted storage systems

  • Access controls and authentication

  • Regular security assessments and updates

  • Staff training on data protection
     

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. You should only share information with us through secure channels and protect your login credentials.
 

9. COOKIES AND TRACKING TECHNOLOGIES

 

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Analyse website traffic and user behaviour

  • Improve user experience

  • Deliver targeted advertising

Types of Cookies We Use:

  • Essential cookies: Necessary for website operation

  • Analytics cookies: Google Analytics to understand how visitors use our site

  • Marketing cookies: To deliver relevant advertisements
     

You can control cookies through your browser settings. Disabling cookies may affect website functionality.
 

For detailed information about our cookie usage, including how to opt out, please see our Cookie Policy.
 

Google Analytics: We use Google Analytics to track website usage. You can opt out at: https://tools.google.com/dlpage/gaoptout
 

10. CHANGES TO THIS POLICY
 

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on our website with a revised "Last updated" date.

If we make material changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.
 

11. HOW TO CONTACT US
 

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact:

Data Protection Officer: Kristen Fisher

Email: kristen@isupplyrecruitment.com
Phone: 01462 337 550
Post:
iSupply Recruitment Ltd
Unit 1B, Focus 4, Fourth Avenue
Letchworth Garden City, Hertfordshire SG6 2TU
United Kingdom

General Inquiries: hello@isupplyrecruitment.com


This privacy policy is compliant with UK GDPR and the Data Protection Act 2018. It was last reviewed on September 30, 2025.

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