IT Support & Systems Administrator

Kristen Fisher
2 days ago
1 min read

Location: Kempston (office-based)

Ready for your next big step in IT?

We’re hiring for a newly created role where you’ll work side-by-side with an experienced IT Manager, support brilliant colleagues, and get stuck into a mix of support, systems admin, and exciting tech projects.

If you love solving problems, improving systems, and being the go-to IT expert people rely on, this role will give you the autonomy, variety, and growth you’re looking for.

What You’ll Do

Own first-line and escalation support across hardware, software, systems and networks.
Manage tickets via Jira and keep the business running smoothly.
Support Microsoft 365, Windows 11, Active Directory and core business apps.
Assist with cyber security: patching, antivirus, and firewall monitoring.
Become a super-user and admin for our ERP system, helping teams get the best out of it.
Support IT procurement, suppliers and asset management.
Get involved in IT projects like migrations, new tools and software rollouts.
Deliver training and inductions when needed.

What You’ll Bring

Strong experience in a hands-on IT Support/Engineer role.
Good knowledge of Windows Server, AD, Microsoft 365, and networking (VPN, firewalls, LAN/WAN).
Experience with helpdesk tools like Jira or ServiceNow.
A proactive, people-focused approach and a genuine love for helping users.

Bonus Points For: Azure/Intune experience, cyber security exposure, ERP support, server hardware knowledge or documentation skills.